Sales Cloud is a CRM platform designed to support sales, marketing, and customer support. It helps businesses manage customer relationships, track sales leads, and automate sales processes to improve efficiency and productivity

Marketing Cloud is a CRM platform for marketers that allows them to manage marketing relationships and campaigns with customers. It includes tools for email, mobile, social media, web personalization, and data analysis

Service Cloud is a customer service platform that enables businesses to provide personalized support across various channels, including phone, email, chat, and social media. It streamlines workflows and enhances agent-customer interactions

Commerce Cloud is a digital commerce platform that supports the entire ecommerce process. It unifies data across departments, increases productivity with AI, and delivers personalized customer experiences

Salesforce Lightning is a component-based framework for building responsive web applications on the Salesforce platform. It enhances user experience with modern design and productivity tools

Experience Cloud, also known as Community Cloud, allows businesses to create tailored digital experiences for stakeholders. It facilitates secure information exchange and community building

Pardot is a marketing automation platform focused on B2B sales and marketing. It automates tasks like email campaigns and lead management while integrating seamlessly with Salesforce CRM

Slack is a messaging app for business that connects people to the information they need. It supports collaboration through channels that organize communication within organizations

Tableau is a data visualization tool that helps people see and understand their data. It allows users to create interactive and shareable dashboards

NonProfit Cloud provides solutions for nonprofits, including tools for case management, fundraising, and donor management. It's designed to help nonprofits maximize their impact

Salesforce offers CRM solutions tailored for small businesses to manage sales processes, customer service, and marketing efforts effectively

Financial Services Cloud is tailored for financial institutions to manage client relationships and streamline financial operations

Analytics Cloud provides advanced analytics capabilities within Salesforce. It allows users to explore data visually and gain insights from their business data

Data Cloud unifies all data on Salesforce without complex pipelines. It enables seamless integration of structured and unstructured data for better business insights

Salesforce integrates AI across its platforms to automate tasks, enhance decision-making, and improve customer experiences through tools like Einstein AI